The Obsessive wagon has been a trusty steed over the past 5 years. Whilst it may not have got as much attention as the Honda Beat it certainly plays a more important role in the business.
Anyway, it was sad to see it end up in this state, which I have to confess to take full responsibility for!
On the bright side no one was hurt (well apart from so damage done to my pride) and the insurance company have been good to deal with.
Well once it had all sunk in I remembered that I still had a customer to attend to. I grabbed my tool box out of the boot, put it on my shoulder and walked into town leaving my wagon in the capable hands of the Wellington Police who arranged for a tow truck to take it home.
Upon getting my customers remote control working he kindly offered to give me a lift home. When I got back there was no sign of the wagon so I checked it’s location on the GPS, only to find it in Lyall Bay.
Next I phoned Total Towing to ask them why my vehicle had not been delivered as instructed. They refused to respond to my question and demanded that I pay them $250.00 cash to have the car released from their yard. I then asked why they had not made any effort to contact me and pointed out that my phone number is clearly printed all over the car. Once again they ignored the question and said that I would not get my car back unless I paid them in cash.
In the end I had no option but to comply with their demands as the rest of my tools were in the car.
The conclusion: Unless you like dealing with rude obnoxious tossers who think that extortion is a good way to do business then I don’t recommend the services of Total Towing. I have since written to the police to suggest that they stop recommending them too!